{"id":11054,"date":"2024-08-19T07:56:15","date_gmt":"2024-08-19T07:56:15","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=11054"},"modified":"2024-08-19T07:56:17","modified_gmt":"2024-08-19T07:56:17","slug":"infeedo-is-hiring-for-customer-support-associate-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/08\/19\/infeedo-is-hiring-for-customer-support-associate-apply-now\/","title":{"rendered":"inFeedo is hiring for Customer Support Associate | Apply Now!"},"content":{"rendered":"\n<p><strong>inFeedo is hiring for the position of Customer Support Associate in\u00a0Gurugram, <span><b>India. Candidates with <\/b><\/span>Bachelor\u2019s Degree<\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>inFeedo<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Support Associate<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor\u2019s Degree<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers (0 &#8211; 2 Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong><strong>Gurugram<\/strong><\/strong> <strong>(Hybrid)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li><strong>Customer Support:<\/strong> Serve as the first point of contact for customer inquiries, delivering a delightful customer experience through clear and timely communication and support.<\/li>\n\n\n\n<li><strong>Technical Solutioning:<\/strong> Provide technical guidance and support to customers during the integration of our products and services into their existing systems and infrastructure.<\/li>\n\n\n\n<li><strong>Troubleshooting:<\/strong> Diagnose and resolve technical issues promptly to ensure customer satisfaction and retention.<\/li>\n\n\n\n<li><strong>Cross-functional Collaboration:<\/strong> Work closely with the engineering team to facilitate knowledge transfer and ensure alignment between technical solutions and customer needs.<\/li>\n\n\n\n<li><strong>Technical Documentation:<\/strong> Create and maintain product guides, FAQs, and knowledge base articles.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Bachelor&#8217;s degree in Computer Science, Engineering, or a related field.<\/li>\n\n\n\n<li>0-2 years in a technical role, preferably in customer-facing or solution engineering positions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Demonstrated ability to solve complex technical issues.<\/li>\n\n\n\n<li>Strong verbal and written communication skills, capable of addressing both technical and non-technical audiences.<\/li>\n\n\n\n<li>Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Professional Attributes:<\/h2>\n\n\n\n<ul>\n<li>A positive, customer-focused attitude with a genuine passion for helping others.<\/li>\n\n\n\n<li>Strong organizational skills and keen attention to detail.<\/li>\n\n\n\n<li>Willingness to learn and adapt to new technologies and processes.<\/li>\n\n\n\n<li>Effective team player with strong collaboration skills.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>In 2016, we set out on a mission to make 100 million employees heard and valued. Today, as we onboard Tiger Global and Jungle Ventures as our investors, we\u2019ve become Asia\u2019s leading employee experience platform that helps engage employees, predict attrition &amp; answer FAQs with conversational AI that people love.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/jobs.infeedo.com\/o\/sr-associate-techical-support-contract\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Vahsxx0Au3aKxIy9uy2I\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>inFeedo is hiring for the position of Customer Support Associate in\u00a0Gurugram, India. Candidates with Bachelor\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name inFeedo Position Customer Support Associate Qualifications Bachelor\u2019s Degree Batch 2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024 Experience Freshers (0&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7373,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[34,10,11,44],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2024\/01\/Merademy-1-2024-01-12T150920.376.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/11054"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=11054"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/11054\/revisions"}],"predecessor-version":[{"id":11055,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/11054\/revisions\/11055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/7373"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=11054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=11054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=11054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}