{"id":10913,"date":"2024-08-11T03:20:20","date_gmt":"2024-08-11T03:20:20","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=10913"},"modified":"2024-08-11T03:20:27","modified_gmt":"2024-08-11T03:20:27","slug":"zoho-is-hiring-for-technical-support-engineer-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/08\/11\/zoho-is-hiring-for-technical-support-engineer-apply-now\/","title":{"rendered":"Zoho\u00a0is hiring for Technical Support Engineer | Apply Now!"},"content":{"rendered":"\n<p><strong>Zoho\u00a0is looking for Technical Support Engineer<\/strong> <strong>in <strong>across<\/strong><\/strong> <strong>India. Candidates with Bachelor\u2019s or Master\u2019s Degree\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Zoho&nbsp;<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Technical Support Engineer<\/strong><\/td><\/tr><tr><td><strong>Qualification<\/strong><\/td><td><strong>Bachelor\u2019s\/ Master\u2019s Degree<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers (0 &#8211; 3 Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong><strong>Across<\/strong><\/strong> <strong>India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Respond promptly and professionally to customer inquiries via phone, email, or chat.<\/li>\n\n\n\n<li>Guide customers through step-by-step processes to resolve issues effectively.<\/li>\n\n\n\n<li>Assist customers with integrating the payment gateway into their websites or applications.<\/li>\n\n\n\n<li>Collect customer feedback and share insights with product management and development teams.<\/li>\n\n\n\n<li>Provide management with regular updates on support trends and customer satisfaction.<\/li>\n\n\n\n<li>Work closely with the development team to gain a deep understanding of product features and functionalities.<\/li>\n\n\n\n<li>Perform system testing to replicate customer issues and identify appropriate solutions.<\/li>\n\n\n\n<li>Conduct training sessions or product demonstrations to help customers use the payment gateway effectively.<\/li>\n\n\n\n<li>Create and maintain internal training materials to ensure the support team is updated on new features and changes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Possess 0 to 3 years of experience in a similar industry.<\/li>\n\n\n\n<li>Experience in the Fin-tech industry is a plus.<\/li>\n\n\n\n<li>Demonstrate a strong interest, curiosity, and enthusiasm for learning and adapting to emerging technologies.<\/li>\n\n\n\n<li>Exhibit strong communication and interpersonal skills.<\/li>\n\n\n\n<li>Self-motivated, results-driven, and able to work independently with minimal supervision.<\/li>\n\n\n\n<li>Display excellent analytical and problem-solving skills.<\/li>\n\n\n\n<li>Willingness to work night shifts.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Zoho offers beautifully smart software to help you grow your business. With over 80 million users worldwide, Zoho\u2019s 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs \u2013 letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/careers.zohocorp.com\/forms\/fcc89b5ebd373d598e0224d10f2199d146b887a97d2bd8405ee2a38182caaca1\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Vahsxx0Au3aKxIy9uy2I\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Zoho\u00a0is looking for Technical Support Engineer in across India. Candidates with Bachelor\u2019s or Master\u2019s Degree\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Zoho&nbsp; Position Technical Support Engineer Qualification Bachelor\u2019s\/ Master\u2019s Degree Batch 2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024 Experience Freshers (0&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3632,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[33,34,10,21],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/06\/Merademy-1-50.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10913"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=10913"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10913\/revisions"}],"predecessor-version":[{"id":10915,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10913\/revisions\/10915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3632"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=10913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=10913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=10913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}