{"id":10124,"date":"2024-06-22T12:29:48","date_gmt":"2024-06-22T12:29:48","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=10124"},"modified":"2024-06-22T12:29:50","modified_gmt":"2024-06-22T12:29:50","slug":"idfc-first-bank-is-hiring-for-customer-service-executive-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/06\/22\/idfc-first-bank-is-hiring-for-customer-service-executive-apply-now\/","title":{"rendered":"IDFC FIRST Bank is hiring for Customer Service Executive | Apply Now!"},"content":{"rendered":"\n<p><strong>IDFC FIRST\u00a0Bank\u00a0is hiring for the position of <strong>Customer Service Executive<\/strong><\/strong> <strong>in <strong>Karnataka; Gurgaon; Noida, India<\/strong>. Candidates with any Graduate\/ Post Graduate<\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>IDFC FIRST<\/strong>&nbsp;<strong>Bank<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Service Executive<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ Post Graduate<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers (0 &#8211; 2 Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Karnataka; Gurgaon; Noida, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Provide excellent customer service and promote customer centricity by improving the customer service experience, engaging customers, and facilitating organic growth.<\/li>\n\n\n\n<li>Take ownership of customer issues and follow problems through to resolution.<\/li>\n\n\n\n<li>Set a clear mission to enhance service quality and deploy strategies focused on this mission by staying ahead of industry developments and applying best practices to areas of improvement.<\/li>\n\n\n\n<li>Develop service procedures, policies, and standards.<\/li>\n\n\n\n<li>Analyze MIS, enhance productivity, and keep accurate records of customer service actions and discussions.<\/li>\n\n\n\n<li>Recruit, mentor, and develop customer service resources, nurturing an environment where they can excel through encouragement and empowerment.<\/li>\n\n\n\n<li>Adhere to and manage the approved budget, maintain an orderly workflow according to priorities, and control resources to achieve qualitative and quantitative targets.<\/li>\n\n\n\n<li>Enhance service quality and customer focus within the organization.<\/li>\n\n\n\n<li>Manage employee morale and engagement levels to provide best-in-class service, increasing customer satisfaction, loyalty, and retention.<\/li>\n\n\n\n<li>Monitor Twitter, Facebook, and other relevant sites, actively participating in discussions across communities, social networks, and blogs.<\/li>\n\n\n\n<li>Explore business opportunities and improve resolution times with appropriate close looping.<\/li>\n\n\n\n<li>Liaise with various stakeholders in the organization to ensure quick and effective resolution of customer complaints.<\/li>\n\n\n\n<li>Improve brand image through effective complaints and grievance handling mechanisms.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate\/ Post Graduate<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>IDFC FIRST Bank is a leading private sector universal Bank in India. Our Bank\u2019s vision is to \u201cbuild a world class bank in India, guided by ethics, powered by technology, and to be a force for social good\u201d. IDFC Bank was promoted by IDFC Ltd (est. 1997) which was a premier DFI renowned for financing India\u2019s infrastructure such as roads, ports, and power projects with a balance sheet of Rs. 75,337 crores. Capital First (est. 2012) was a successful technology led NBFC focused on financing consumer and MSME, with strong track record of growth profits and asset quality with a balance sheet of Rs. 27,351 crores. It has provided over 30 million loans &amp;amp; serves 60,000 + villages, cities and towns in India.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Noida):\u00a0<a href=\"https:\/\/idfcfirstbankcareers.phenompro.com\/in\/en\/job\/109093\/Data-Analyst---Edge-Capabilities\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Gurgaon):\u00a0<a href=\"https:\/\/careers.idfcfirstbank.com\/in\/en\/job\/145795\/Customer-Service-Executive-Loan-Center\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Karnataka):\u00a0<a href=\"https:\/\/careers.idfcfirstbank.com\/in\/en\/job\/141131\/Customer-Service-Executive-Loan-Center\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>IDFC FIRST\u00a0Bank\u00a0is hiring for the position of Customer Service Executive in Karnataka; Gurgaon; Noida, India. Candidates with any Graduate\/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name IDFC FIRST&nbsp;Bank Position Customer Service Executive Qualifications Any Graduate\/ Post Graduate Batch 2019\/&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2826,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,34,10,30],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/04\/Merademy-1-9.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10124"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=10124"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10124\/revisions"}],"predecessor-version":[{"id":10125,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/10124\/revisions\/10125"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2826"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=10124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=10124"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=10124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}